Updated 18 April, 2017

How to use a PlayStation 3 to change a sub account password

This article explains how a sub account holder can change their password on PlayStation 3 system.


Sub account holders cannot change their password if it has been forgotten; the master account can use the PlayStation 3 to change the sub account password.

If you have a sub account and you know your password, follow these steps to change it:

  1. Select the local user account and go to [PlayStation Network/Account Management] > [Sign-in] > [Account Management] > [Account Information] and select ‘Password’.
  2. Enter your password.
  3. Select a new password and ‘Confirm’ it.
  4. You can now sign-in to your account using your new password.

Having problems changing your Password?

  • This may be because you have lost internet connection or because PlayStation Network is currently undergoing maintenance. Check your internet connection and check for maintenance.
  • If you receive an email notifying you that the sub account password has changed, check with the associated account holder and contact us if neither of you changed the password.

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