Updated 19 September 2018

FIFA 18 support on PlayStation 4

Find out how FIFA Points, FIFA coins, online Seasons and FIFA Ultimate Team (FUT) work when playing FIFA 18 on PlayStation Network (PSN).

As with any popular multiplayer title, there are some important points to consider before taking the field in FIFA 18.

Please take a look at the following commonly-asked questions and security features which will help keep your FIFA 18 experience safe and enjoyable:

 
 

How do I resolve FIFA 18 technical issues?

If you are having issues with your EA account, please visit the EA support site for guides and contact info. For issues with FUT points in-game currency, please see the FIFA Points issues guide below for further steps.

Is FIFA 18 age restricted?

FIFA 18 is rated as PEGI 3, for use offline. In order to play the game over PlayStation Network (PSN), a player must be over the age of 13 to meet the minimum age for an EA account. If you are worried about your child interacting with others, there are multiple parental controls to keep play time safe.

 
 

Do I have to spend money to play FIFA 18 online?

FIFA 18 offers multiple ways to play online. If you would like to avoid in-game purchases, you can enjoy Seasons online — a competitive mode with no in-game currency. Simply choose your favourite team and progress against other players of the same skill level.

What are FIFA Points and who can buy them?

If you would like to know more about how FIFA Ultimate Team (FUT) and FIFA Points work, how FIFA Points are purchased and how child accounts are able to buy them, please visit our step-by-step FIFA Points guide.

 
 

Is my FIFA 18 account secure?

As one of the most popular multiplayer games on PSN, FIFA 18 may be a target for hackers. Please check the following guides for advice on how to keep your FIFA 18 experience safe and secure.

Can I get a refund for a FIFA Points purchase?

PlayStation Store refunds can only be given in line with the PlayStation Store cancellation policy. FIFA points are considered in-game consumables and can only be refunded if faulty.