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PSN VOUCHER CODE TERMS (WEBSITE)

 

1.    The Voucher Code is issued by Sony Interactive Entertainment Network Europe Limited of 10 Great Marlborough Street, London, W1F 7LP, United Kingdom (Company Reg. no 6020283) (“we”, “us”, “our”).  When we refer to “you” or “your” we mean the recipient of the Voucher Code.

 

2.    To redeem a Voucher Code, you will need (i) the specified hardware; (ii) a Sony Entertainment Network (“SEN”) (previously known as PlayStation®Network) account registered in the country to which the Voucher Code relates; and (iii) internet services (e.g. broadband, wifi or mobile internet, depending on your Sony platform).  You are responsible for any internet service and connection fees.

 

3.    To open a SEN account, you must be at least 7 years old and must accept the Terms of Service, these Voucher Code Terms and Conditions, Software Usage Terms, and Privacy Policy, available at www.playstation.com/legal/PSNTerms.  If you are under 18 years old, your parent or legal guardian must open an account and create a family member/sub-account for you.  If you hold an under 18 family member/sub-account, you should obtain the consent of the family manager/master account holder before redeeming this Voucher Code.

 

4.    Unless otherwise stated, Voucher Codes may only be used once, for a single SEN account.  Subject to applicable law, Voucher Codes cannot be exchanged, transferred, sold, redeemed or returned for cash or credit (except that you may give a Voucher Code that you have purchased to someone else as a gift).

 

5.    Voucher Codes must be used before any expiry date.

 

6.    Voucher Codes will not be replaced if lost, damaged, stolen or otherwise used without your permission.  We reserve the right to terminate or suspend user accounts and request alternative forms of payment, as well as take all actions necessary to protect our interests, if a Voucher Code is fraudulently obtained and used on PSN or to pay for content/services.  If your SEN account is terminated or suspended for these reasons, you may lose any unused PSN wallet funds.

 

7.    Certain content/services available via Voucher Codes may have specific additional restrictions, such as age ratings and usage rights, including the Software Usage Terms.  Children may not be able to access content rated higher than their age.

 

8.    A Voucher Code can only be redeemed in those countries where content/services are available.  Additional territorial restrictions may apply.

 

9.    If a Voucher Code is defective, your only remedy, and our only liability, is the replacement of such Voucher Code.  To the extent permitted by applicable law, we and our licensees, affiliates and licensors make no other warranties, express or implied, with respect to Voucher Codes, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose and exclude all other liability to you arising from your use of the Voucher Code.  You may have other legal rights as a consumer which are not affected by these Terms and Conditions.

 

10.    We may assign these Terms and Conditions to any member of the Sony group of companies without your consent provided that such assignment does not adversely affect your rights under these Terms and Conditions.

 

11.    Where Voucher Codes are made available as part of a promotional offer, any complaints connected to such offers should be addressed to the promoter of the offer rather than to us.

 

12.    Wallet Top-Ups: Voucher Codes used to place funds in a PSN wallet ("Wallet Top-Up Voucher Codes") can only be redeemed by SEN account holders aged 18+.  Wallet Top-Up Voucher Codes can only be used to add funds to SEN accounts registered in the country of issue of the Wallet Top-Up Voucher Code.    SEN family manager/master account holders can give family member/sub-accounts access to the SEN family manager account wallet and set a monthly spending limit. Wallet Top-Up Voucher Codes can only be used to purchase content/services.

 

13.    Subscriptions: Credit/debit card details may be required.  Subscriptions are designed to continue until cancelled and are automatically billed at the end of the billing period for successive terms in accordance with the PSN Terms of Service.  You will be charged at the PS Store price for the subscription you have purchased, which applies at the date of expiry of the billing period. We will communicate any subsequent price changes by email. You agree that the recurring subscription fee will be deducted from your PSN wallet.  If you do not have sufficient funds in your PSN wallet, the required balance will be charged to the payment method registered to your SEN account (if any) unless you turn off [automatic funding].  You can cancel the subscription at any time, so that your subscription will expire at the end of the then current billing period. You will not receive a refund for payments already made. Instructions on terminating your subscription are at www.playstation.com/get-help/help-library/.  Full terms and conditions can be found in the PSN Terms of Service at www.playstation.com/legal/PSNTerms.

 

14.    PlayStation®Plus Subscriptions: PlayStation®Plus content/services vary according to age of redeeming user. Online features of specific games may be withdrawn on reasonable notice. Games included in the subscription are subject to change. Service availability not guaranteed.

 

15.    PlayStation®Plus Trial Subscriptions: You are eligible to redeem one PlayStation®Plus trial Voucher Code only.  You can only redeem this Voucher Code if you are not a current PlayStation®Plus subscriber and you have never previously subscribed to or received a trial of PlayStation®Plus.

 

16.    PlayStation®Now Subscription: Voucher Codes used for PS Now can only be redeemed by SEN account holders aged at least 18 years old. PlayStation®Now content/services are streamed at a maximum resolution of 720p. Surround  sound is not supported.  The games included in the subscription at any given time (and the specific features of each game) are subject to change. PS Now games may differ from or lack some of the features that can be found in downloaded or disc-based games - the DLC is not compatible where user has PS Now game only.  No user generated content or access to in-game stores.  Service availability is not guaranteed and it is possible that users may be required to wait a short time to gain access to certain titles. Other technical and compatibility restrictions, between PS Now and other PS services and hardware, apply.

 

17.    PS Now Trial: Subscriptions: If eligible for a trial and you do not cancel your PlayStation Now trial prior to the end of your trial it will automatically roll into a paid-for ongoing subscription on that basis.  Current and/or previous PS Now subscribers/trialists are not eligible for a trial. One PS Now trial only is permitted per eligible user.

 

18.    To the extent permitted by applicable law, these Terms and Conditions shall be construed and interpreted in accordance with the laws of England.  The contract between you and us shall be deemed to have been formed and performed in England.

 

19.    If you have any questions about the use of Voucher Codes, including subscription cancellation details, please visit our Customer Service at www.playstation.com/get-help/help-library/