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How to redeem a voucher code

  1. Go to [PlayStation Store] > scroll to the bottom of the sidebar > [Redeem Codes].
  2. Carefully enter the code and select [Redeem].
  3. The credit or content is now applied to your account.
  1. Go to PlayStation Store  and click on your Online ID at the top of the screen.
  2. Select [Redeem Codes] from the drop-down menu.
  3. Carefully enter the code and select [Redeem].
  4. The credit or content is now applied to your account.
  1. Go to [PlayStation Store] > scroll to the bottom of the sidebar > [Redeem Codes].
  2. Carefully enter the code and select 'Continue'.
  3. The credit or content is now applied to your account.
  1. Go to [PlayStation Store] > [Options] > [Redeem Codes].
  2. Carefully enter the code and select 'Continue'.
  3. The credit or content is now applied to your account.

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Having trouble redeeming your voucher?

Is your voucher code not being accepted? Or maybe the code itself is damaged and unreadable? Visit our support article for help with voucher redemption issues.

 
 

Did you know?

Some vouchers require activation by the retailer

Some voucher codes need to be activated by the retailer at the time of purchase. If you're having trouble redeeming, check your voucher — if it says ‘no value until activated at register’ on the front and back, please check with the retailer that it was correctly activated.

 
 

Still need help?

If the help above has not solved the issue, contact us for further assistance and provide as much of the following information as possible:

  • What is the voucher for?
  • What is the issue with the voucher (damaged, will not redeem)?
  • If the voucher code came with another purchase, what product was it included with?
  • Proof of purchase and/or name of the retailer (if applicable)
  • Region of the voucher (some vouchers have a flag on the front)
  • Valid from date and expiry date
  • Your Sign-in ID (email address)
  • Your Online ID

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Call us on 01 691 7379

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Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.