Updated 19 October 2018

How to redeem a voucher code

Learn how to redeem content, subscription and wallet top-up voucher codes on your SEN account.

 
 

Select your device from the table below to find out how to redeem vouchers on your account.

  1. Go to [PlayStation Store] > scroll to the bottom of the sidebar > [Redeem Codes].
  2. Carefully enter the code and select [Redeem].
  3. The credit or content is now applied to your account.
  1. Go to PlayStation Store  and click on your Online ID at the top of the screen.
  2. Select [Redeem Codes] from the drop-down menu.
  3. Carefully enter the code and select [Redeem].
  4. The credit or content is now applied to your account.
  1. Go to [PlayStation Store] > scroll to the bottom of the sidebar > [Redeem Codes].
  2. Carefully enter the code and select 'Continue'.
  3. The credit or content is now applied to your account.
  1. Go to [PlayStation Store] > [Options] > [Redeem Codes].
  2. Carefully enter the code and select 'Continue'.
  3. The credit or content is now applied to your account.

PS4

Web browser

PS3

 
 

Problems redeeming a PSN voucher

If you are having trouble redeeming a voucher through PlayStation Store, please visit the guide below for troubleshooting steps and contact information.

Important information

  • Every PSN voucher code contains twelve digits. Any code with a different number of digits will not be accepted by the PS Store. 
  • If you have a voucher with a silver panel covering the code, it needs to be scratched off with a coin. Don't peel it off — this can damage the code printed underneath and make it unreadable. 
  • The voucher code must be for the same region as your account. If you have a physical card, look for a printed flag indicating its country. 
  • If you do not know the region of your account, sign in to Account Management online, select “Account” > “Account Details” and look at the country/region section at the bottom of the page. 
  • You can only use a voucher code once. To check the transaction history of your account, sign in to Account Management online. If already used, the voucher code will appear in the transaction details section. 
  • It is not possible to transfer funds or content between accounts, so make sure to redeem your code on the right account.

Using a voucher code if you're under 18

If you are under 18, your child account does not have a PlayStation Store wallet associated with it. This means that:

  • You won’t be able redeem a wallet top-up voucher code on your account. If you want to use a wallet top-up voucher code, the Family Manager can redeem it on their account. They will then need to set up a Monthly Spending Limit, which will allow you to spend the funds from their wallet.
  • Voucher codes for PlayStation Plus 3 and 12 month memberships can be redeemed on your account, but the subscription benefits such as Monthly Games and online multiplayer will be limited by age ratings and the parental controls set on your account. For this reason, we recommend that PlayStation Plus vouchers are only redeemed on the associated family manager/master account.