Updated 21 April 2017

How to cancel a service subscription using PlayStation TV

This article explains when you can cancel a subscription and how to do it using your PS TV


When to cancel your subscription:

You can cancel your subscription renewal payments while your membership is active up to 24 hours before the renewal date.

If you cancel the subscription less than 24 hours before it is due to renew, you are likely to be charged for the next subscription period. In this case you will retain access to the subscription service until the next renewal date.

How to cancel a subscription

  1. From the Home screen go to [PlayStation Store] > [Options] > [Services List].
  2. Select the current subscription and tap ‘Cancel Automatic Renewal’.
  3. You can ‘Restart Automatic Renewal’ before the expiry date of the current subscription period if you change your mind using the same method.

If you prefer, you can cancel your subscription by contacting us.