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How to remotely deactivate all PlayStation systems

Remote deactivation on web browser

  1. Sign in to account management on the web.
  2. Select [Other Settings] at the bottom of the sidebar.
  3. Select [PlayStation Systems] from the sidebar.
  4. Select [Deactivate All] > [Yes].

A confirmation message will appear when deactivation is complete.

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Before you contact us

To help us assist you please be prepared with your Online ID, Sign-in ID (the email address associated with your account) and the following information:

  • Details of the payment method in use on your account.
  • Serial number of the console used to create or log into your account.
  • Details of a recent transaction (including Order Number, content purchased, price and date of the transaction).

Need to contact us?

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Opening Hours: Mon-Sat 10:30 - 19:00

Call us on 01 691 7379

We're here to help you. Opening Hours: Mon-Sat 10:30 - 19:00

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.