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PS4: How to download or stream PlayStation Store content

How to download from the PS4 Library

  1. Select your local user account and go to [Library].
  2. Select the game or add-on you want to download (add-ons are in a ‘folder’ with the main title).
  3. Select ‘Download’ on the content screen.

You can check the progress of your downloads in [Notifications] > [Downloads].

Play as You Download is available on selected games. This means that you can choose which part of the game you want to download first and start playing before the download is complete.

PlayStation Video

PlayStation Video is available in selected PlayStation Store countries. Videos can only be streamed to your PS4; they can't be downloaded.

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Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.