Before changing your online ID, please check the following information.
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How to change your PSN online ID
Learn how to change your online ID on PlayStation™Network (PSN®), and what to do if you experience issues with an online ID change.
How to change your PSN online ID
You can change your online ID as many times as you want. The first time is free. A charge applies for additional changes.
- Sign in to Account Management and select Profile from the sidebar.
- Select Edit next to your current online ID.
- Enter a new online ID and select Check Availability. If your new online ID is available, select Continue.
- Choose if you would like to display your old online ID next to your new online ID for 30 days.
- Confirm your purchase of your new online ID. After you complete the change process, you’re signed out of all devices.
- Go to Settings > Users and Accounts > Account > Profile > Online ID.
- Enter a new online ID. If your new online ID is available, select Confirm.
- Choose whether you would like to display your old online ID next to your new online ID for 30 days.
- Select Order & Pay to confirm your purchase. After you complete the change process, you’re signed out of all devices.
- Go to Settings > Account Management > AccountInformation > Profile > Online ID.
- Enter a new online ID. If your online ID is available, select Continue.
- Choose if you would like to display your old online ID next to your new online ID for 30 days.
- Confirm your purchase. After you complete the change process, you’re signed out of all devices.
- Go to the Play menu by pressing the controller icon.
- Go to your profile by selecting your profile picture.
- Select Edit Profile and enter your password.
- Select Edit next to your online ID.
- Enter a new online ID and select Check availability. If your new online ID is available, press Continue.
- Choose whether you would like to display your old online ID next to your new online ID for 30 days.
- Finish the purchase of your new online ID. After you complete the change process, you're signed out of all devices.
- PlayStation®3 consoles and PlayStation®Vita systems do not support the online ID change feature.
For more help with changing your online ID, please contact PlayStation Support using the link at the bottom of this page.
- If you experience technical issues, you can revert back to your original online ID for free. Reverting should resolve most issues caused by an online ID change.
- If your new online ID violates our Terms of Service, it will be changed to temp-xxxxxx. You can change it to a new online ID or revert back to your original ID.
- The first change is free, but additional changes are applied with a charge. You can change your online ID as many times as you want.
- When selecting your new online ID, you have the option to display your previous online ID on your profile for 30 days. You must select this option during the change process.
- No, online IDs can't be changed for child accounts. Find out the features available for each type of family member in the guide below.
- When eligible, child members can upgrade to an adult account.
- Your online ID can be displayed on Discord.
- Depending on your privacy settings, friends and other users can check your online status, activities, and profile by finding you with your online ID.
- Your sign-in ID is the email address you use to sign-in to PSN.
If you have any issues after changing your online ID, check the guide below for troubleshooting steps.
Need help?
Contact our support specialists