How to check your account’s country/region on PlayStation

Find out how to check the country/region of your account.

Make sure to register your account in the correct country/region so you can access support and local services. Also, be sure that your country/region matches your billing information. This will allow you to make purchases and download new content. Once created, your country/region can’t be changed.

How to check the country/region of your account online

  1. Sign in to Account Management. 
  2. Select Your Information and Edit your Residential Address.
  3. Your country/region is shown at the bottom.
  1. Open the Play screen on the PlayStation app.
  2. Select the Settings icon.
  3. Scroll down and select Account Information.
  4. Select Edit under Residential Address.
  • Select the country/region from the bottom left corner of this page and select your country/region to make sure you’re seeing the correct information. You can also use the PlayStation country selector.
PlayStation country selector

  • Content and services available on PlayStation Store vary by country/region.

  • An add-on can’t be used with a game on disc if its country/region doesn’t match with the country/region of the game on disc.
    Check the small print on the back of the game box to find the country/region the game is licenced for.
    You can ask the retailer for the game's country/region licence information.

  • Voucher codes and your account’s country/region must match to be activated successfully.
    For physical vouchers, look for a printed flag indicating the country/region.

Can you change your country/region on PlayStation?

No. You can’t change your account’s country/region after your account has been created.

Need help? 

Contact our support specialists

Contact PlayStation Support