Change your PSN online ID

How to change your PSN online ID

Learn how to change your online ID on PlayStation™Network (PSN), and what to do if you experience issues with an online ID change.

What is an online ID?

An online ID is a unique display name used to identify you on PSN. You can check your current online ID by visiting your profile on your console or PlayStation®App. 

Before changing your online ID, there are some things to consider:

  • If you experience technical issues, you can revert back to your original online ID for free. Reverting should resolve most issues caused by an online ID change.  

  • It may take some time for games, applications and services to update to your new online ID. In some cases, it can take up to a week for the change to register.

  • PS4 games may experience issues after an online ID change. A list of PS4 games tested with the online ID change feature can be found here*.   

  • If your new online ID violates our Terms of Service, it will be changed to temp-xxxxx. You can change it to a new online ID using the steps below.

  • PS3, PS Vita and PS/TV games and apps do not support the online ID change feature.

  • Online IDs can't be changed for child accounts. 

*Some games that have no known issues identified on the list may still experience issues if you change your online ID.

Will it cost me to change my online ID?

You can change your online ID as many times as you want. The first time is free. A charge applies for additional changes. PlayStation®Plus members receive a 50% discount for changes to their online IDs but membership is not required to make changes.

How to change your PSN online ID 

Web browser: change online ID

  1. Sign in to Account Management and select PSN Profile from the sidebar. 
  2. Select Edit next to your current online ID. 
  3. Enter a new online ID and follow the on-screen instructions to complete the change. 
  4. After you complete the change process, you're signed out of all devices.
  1. Go to Settings > Users and Accounts > Account > Profile > Online ID. 
  2. Create your new online ID. 
  3. Follow the on-screen instructions to complete the change. 
  4. After you complete the change process, you're signed out of all devices.
  1. Go to Settings > Account Management > Account Information > Profile > Online ID. 
  2. Create your new online ID. 
  3. Follow the on-screen prompts to complete the change. 
  4. After you complete the change process, you're signed out of all devices.

How to display your previous online ID

When selecting your new online ID, you have the option to display your previous online ID on your profile for 30 days. You must select this option during the change process.

How to fix issues after changing your online ID

If you are having technical issues after an online ID change, reverting back to a previous online ID should resolve most issues (but it may not fix all issues), and it's free. To revert to your previous online ID, see the guide below.

Issues after changing online ID

If your online ID is changed without your permission, please attempt to recover your account by following the guide below.

Recover account

What happens if I don't finish the change online ID process?

A temporary hold is placed on your new online ID after you select Confirm. Your new online ID is reserved for 24 hours. To claim your new online ID permanently, you'll need to complete the process within the 24-hour period.

Need help? 

Contact our support specialists

Contact PlayStation Support