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PlayStation Support Video

Learn how to redeem a voucher code on your PS4

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How to redeem a voucher code

  1. Go to [PlayStation Store] > scroll to the bottom of the sidebar > [Redeem Codes].
  2. Carefully enter the code and select [Redeem].
  3. The credit or content is now applied to your account.
  1. Go to PlayStation Store and click on your Avatar at the top of the screen.
  2. Select [Redeem Codes] from the drop-down menu.
  3. Carefully enter the code and select [Redeem].
  4. The credit or content is now applied to your account.
  1. Go to [PlayStation Store] > scroll to the bottom of the sidebar > [Redeem Codes].
  2. Carefully enter the code and select 'Continue'.
  3. The credit or content is now applied to your account.
  1. Go to [PlayStation Store] > [Options] > [Redeem Codes].
  2. Carefully enter the code and select 'Continue'.
  3. The credit or content is now applied to your account.

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Did you know?

Some vouchers require activation by the retailer

Some voucher codes need to be activated by the retailer at the time of purchase. If you're having trouble redeeming, check your voucher — if it says ‘no value until activated at register’ on the front and back, please check with the retailer that it was correctly activated.

Before you contact us

To help us assist you please be prepared with your Online ID, Sign-in ID (the email address associated with your account) and the following information:

  • Details of the payment method in use on your account.
  • Serial number of the console used to create or log into your account.
  • Details of a recent transaction (including Order Number, content purchased, price and date of the transaction).

Need to contact us?

Live chat

Opening Hours: Mon-Sat 10:30 - 19:00

Call us on 0203 538 2665

We're here to help you. Opening Hours: Mon-Sat 10:30 - 19:00

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.