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How to request a refund on a PlayStation Store purchase

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Call us on 0203 538 2665

We're here to help you. Opening Hours (Mon-Sat):
13th August to 17th August: 10:30am – 17:30pm
18th August: 10:30am – 19:00pm
20th August onwards: 10:30 – 19:00

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.