PlayStation Help PlayStation Help & Support


See if this helps...

How to request a refund on a PlayStation Store purchase

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund to your PSN wallet.

To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarised below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law.

If you prefer, you can read the full PlayStation Store cancellation policy.

View full article