Updated 28 February 2019

How to remove payment information from your account

  • PlayStation Store & Transactions :
  • Payments & Refunds

Find out how to remove payment methods from your account — including credit cards, debit cards and PayPal accounts.

Payment details are attached to your account. When you delete details on one device they are deleted from all devices linked to the account. We do not keep any records of your payment information once you have deleted it.

PS4

  • Go to  [Settings] > [Account Management] > [Account Information] > [Wallet] > [Payment Methods]. Select the payment method you would like to remove and press [Delete].

  • Web browser / PS App
    1. Sign in to account management and select [Payment Management] in the side menu. If you are using the PS App, tap  [PS Icon] >  [PlayStation Store] >  [Online ID] > [Payment Management].
    2. Select the payment method you would like delete, then click [Remove].

  • PS3
    1. Go to  [PlayStation Store] > [Payment Methods].
    2. Enter your password, select the payment method you want to remove and press [Delete].

  • PS Vita / PS TV
    1. Tap  [PlayStation Store] on the home screen and sign in.
    2. Tap  [Options] > [Transaction Management] > [Billing Information].
    3. Select [Clear Billing Information] > [Confirm].