PlayStation Help PlayStation Help & Support

 
 

See if this helps...

What is PlayStation Now and what do I need to get started?

What is PlayStation Now?

PlayStation Now is a game streaming service that allows you to play PlayStation 4 and PlayStation 3 games on compatible devices over the internet. You can get started right away, subject to a few requirements. and pick up your games where you left off on any of your PlayStation Now compatible devices so you will never lose your game progress*.

PlayStation Now is available on compatible devices in the following countries:

  • Austria
  • Belgium
  • France
  • Germany
  • Ireland
  • Luxembourg
  • Switzerland
  • The Netherlands
  • UK

We will be making the service available on more devices and in more countries as soon as we can. Stay up to date by signing up to the PlayStation mailing list.

*You may find that if you play a game on PlayStation Now that you had previously played a downloaded or disc version of on your PlayStation 4 or PlayStation 3, you will not be able to pick up from your last non-PlayStation Now save and your trophies will not sync with your new PlayStation Now session. Don’t worry - this does not mean that you will lose your trophies and saves from your original gameplay; only that PlayStation Now may not recognise them.

View full article

Need to contact us?

Live chat

Opening Hours: Mon-Fri 11:00 - 19:00

Call us on 0203 538 2665

We're here to help you. Opening Hours (Mon-Sat):
13th August to 17th August: 10:30am – 17:30pm
18th August: 10:30am – 19:00pm
20th August onwards: 10:30 – 19:00

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.