PlayStation Help PlayStation Help & Support


See if this helps...

What is PlayStation Now and what do I need to get started?

What is PlayStation Now?

PlayStation Now is a game streaming service that allows you to play PlayStation 4 and PlayStation 3 games on compatible devices over the internet. You can get started right away, subject to a few requirements. and pick up your games where you left off on any of your PlayStation Now compatible devices so you will never lose your game progress*.

PlayStation Now is available on compatible devices in the following countries:

  • UK
  • France
  • Germany
  • Belgium
  • The Netherlands
  • Luxembourg

We will be making the service available on more devices and in more countries as soon as we can. Stay up to date by signing up to the PlayStation mailing list.

*You may find that if you play a game on PlayStation Now that you had previously played a downloaded or disc version of on your PlayStation 4 or PlayStation 3, you will not be able to pick up from your last non-PlayStation Now save and your trophies will not sync with your new PlayStation Now session. Don’t worry - this does not mean that you will lose your trophies and saves from your original gameplay; only that PlayStation Now may not recognise them.

View full article

Need to contact us?

Live chat

Opening Hours: Mon-Fri 11:00 - 19:00

Call us on 0203 538 2665

We're here to help you. Opening Hours: Mon-Sat 10:30 - 19:00

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.