If we have placed a ban or suspension on your account or PlayStation system you will see an error code when you attempt to sign-in to PlayStation Network. If you’ve searched for an error code and landed on this page, the code you have seen is related to a ban or suspension. Refer to the email we would have sent you for more information. The email will include:
We will not email you if:
The moderators and customer support can’t give you further information about a ban or suspension. When we ban or suspend a user we investigate and double check the activity that they have been accused of to make sure we do not ban a user by mistake. This means that we will very rarely lift a ban or end a suspension early.