Updated 07 February 2017

PS4: PC error Remote Play Cannot Download loginSucc​ess.jsp

How to solve issues with downloading the Remote Play application to your PC.


You might find that you can't download the Remote Play application to your PC through Internet Explorer. This could be because of the browser cookie settings.

To change your browser settings to enable download follow these steps:

  1. Open Internet Explorer and select [Tools] from the top right corner of the browser window.
  2. Select [Internet Options] and go to the [Privacy] tab to allow cookies.
  3. From here you can either:
  • Move the slider to set what types of cookies are blocked or allowed, or
  • Select [Advanced] to overwrite your privacy settings.

Don't forget to select [Apply] to save your settings and re-enable cookie restriction after downloading the application if you wish.