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PS4 Party Chat NAT Type Issues

Created 21/02/2014
714 Replies

Please visit our Fix & Connect online tool if you require help with connectivity issues on your PS4 system.

https://connection.support.playstation.com/#/

 

 

Hi everyone,


If you're still experiencing NAT type issues on your PS4, please try the following three steps which can often help solve the problem. Please do let me know if these work for you, or report back any other solution that did the trick in your case.

 

  1. Open the below PSN port numbers on your router. If you do not know how to do this, contact your ISP or router manufacturer to find out how to do this on your model of router.

     

    • TCP: 80, 443, 465, 993, 3478, 3479, 3480, 5223, 8080
    • UDP: 3478, 3479

    Additional ports used for other specific functions/features are:

    • TCP: 9293 (for Remote Play & Remote Start)
    • TCP: 1935, 28052899, 6667 (for viewing or hosting Live Broadcasting)
    • TCP: 9309 (for Content Manager Assistant)
    • UDP: 9293 (for Remote Play & Remote Start)
    • UDP: 9309 (for Content Manager Assistant)

  2. If you are having NAT type issues with a specific game in particular, contact the publisher or consult their online support pages to find the port numbers that their servers use, and open these as well.

  3. Contact your ISP and ask them to change your IP address from dynamic to static.

Please do let me know if you have any success.

 

Answers

  • xLew--

    21/02/2014

    xLew-- 21 February, 2014 @ 19:04
    Just leave and rejoin the chat a few times if you dont want to open ports etc it usually works, I got a friend who has the same problems (wireless connection) , or go wired find you aren't already, wired connection normally solves a good few of these problems.
  • lizziebear66

    21/02/2014

    lizziebear66 21 February, 2014 @ 19:43
    Yes same here...friend has nat probes...leaves then rejoins ..that seems to do the trick
  • Unknown

    22/02/2014

    Unknown 22 February, 2014 @ 10:34
    They can't fix YOUR nat issues with a patch. It doesn't matter how your nat is along as the person your trying to join has an open nat. If your both moderate you may have issues if your both strict its mot going to happen simply because your ps4 simply cant see the ip of the host.

    If you dont sort it yourself your going to continue to have issues. Its your router settings that need teeaking sony cant patch that
  • Unknown

    22/02/2014

    Unknown 22 February, 2014 @ 10:49

    If your router supports upnp just enable this and it will open all the required ports for you.

  • KALEEF

    22/02/2014

    KALEEF 22 February, 2014 @ 10:56
    Should be nothing wrong with nat type 2 so it sounds like it's your mates that have nat problems or it's PSN as it seems to be having problems lately.
  • Unknown

    05/04/2014

    Unknown 05 April, 2014 @ 01:15

    and me !! same this problem 

  • Unknown

    07/04/2014

    Unknown 07 April, 2014 @ 00:33

    I'm having the same problem as you! is really annoying not being able to talk in party with friends, paid R $ 4.000,00 (live in Brazil)

  • Blinx101

    07/04/2014

    Blinx101 07 April, 2014 @ 01:36
    The upnp doesn't always work!

    I'm on Virgin media with a super hub, mines enabled and I get....

    Wireless I get type 2
    Wired via home plugs I get type 3

    BUT prior to the last update I had type 2 on wired via home plugs & type 3 on wireless

    Explaine that one lol
  • Unknown

    07/04/2014

    Unknown 07 April, 2014 @ 07:14
    All type 2 means is your connected via a router
  • Reidzer-N7

    07/04/2014

    Reidzer-N7 07 April, 2014 @ 09:41

    If I have any issues with NAT when I join a party chat I usually just leave then join again and that solves the issue. 

  • Blinx101

    07/04/2014

    Blinx101 07 April, 2014 @ 10:01
    that's type 1 dude

    Type 1 - direct router connection

    Type 2 - nat is open

    Type 3 - nat restricted
  • Blinx101

    07/04/2014

    Blinx101 07 April, 2014 @ 10:54
    That what I just said lol 1 & 2 being the better option & 3 being a restricted option
  • Blinx101

    07/04/2014

    Blinx101 07 April, 2014 @ 10:55
    Connected direct to the internet means via eithernet type aka type 1
  • mont348

    07/04/2014

    mont348 07 April, 2014 @ 11:18

    wrote:
    The upnp doesn't always work!

    I'm on Virgin media with a super hub, mines enabled and I get....

    Wireless I get type 2
    Wired via home plugs I get type 3

    BUT prior to the last update I had type 2 on wired via home plugs & type 3 on wireless

    Explaine that one lol


    Could be few things VM have borked the Superhub with an update,your homeplugs have failed or one of the ethernet cables is dodgy. VM Superhub's are one of the worst pieces of ISP supplied kit around seen plenty of VM issues in tech help boards over the years,many ditch them by placing them in modem mode and connect a decent router.  

     

    Then there's UPnP reliability with the amount of ports PSN uses your better off opening ports and/or setting up a DMZ,a NAT 2 PSN connection test will not fully guarantee open NAT 2 for party chat or third party game servers.

  • Unknown

    07/04/2014

    Unknown 07 April, 2014 @ 11:28
    No blinx its not what you said you said type 2 meant open nat , it doesnt the mat could be open , moderate or strict and still be reported as type 2
  • xLew--

    07/04/2014

    xLew-- 07 April, 2014 @ 12:00
    I'm connected via ethernet cable and I'm type 2, it's always been type 2?ive never seen type 1 before, have I done something wrong?
  • Unknown

    07/04/2014

    Unknown 07 April, 2014 @ 12:05
    Unfortunately unless you guys open ports or enable dmz you will always see this issue, we shouldn't have to I know but thats how it is...
    Your isp could talk you through it.
  • Blinx101

    07/04/2014

    Blinx101 07 April, 2014 @ 12:18


    I draw your attention to the last paragraph where it states a NAT Type 2 connection means its connected correctly & optimal for gaming

    PS4 NAT Types:

    In the network settings of the PS4, it uses 3 different NAT types to classify how the PS4 is connected to the Internet:

    Type 1: The PS4 is sitting directly on the Internet with a public IP address. This setup doesn’t require NAT or inbound port forwarding and is used in scenarios where the PS4 is the only device wanting to use the Internet connection. This isn’t that common as most users share their Internet connection with other devices in their home.

    Type 2: This is the most common and ideal type where the PS4 is sitting behind a RG that is performing NAT. The PS4 will have a private IP address which is translated to a private or public IP address by the RG.

    Type 3: This usually implies you have a problem in the way the PS4 is accessing the Internet. This may be caused by a firewall or port restrictions. This isn’t ideal and will result in a sub-optimal gaming experience.

    The difference between a Type 2 and Type 1 NAT is usually physical and can’t be changed by settings alone. If you have a Type 2 or higher NAT type then you are connected correctly and can have an optimal gaming experience.

  • Unknown

    07/04/2014

    Unknown 07 April, 2014 @ 13:00
    You have to understand how Nat works. If you can play correctly on your Xbox is probably because you have ports opened for that ip adress. The problem with NAT is that if you have ports opened for a specific device (with specific ip) you can not use these ports for other device in your network.

    Your PS4 may require the same ports than your Xbox, so your PS4 fails when you use party chat, simply because your router is redirectioning packets to your Xbox adress.

    The only way to solve this is to use Upnp.

    The true bug here is the NAT test on PS4. It always reports me type 2, even when I have ports closed.