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PS4 keeps saying cannot start,when press ps button says need update

Created 24/04/2019
3 Replies
Please any help

Answers

  • OrdosAlpha

    24/04/2019

    OrdosAlpha 24 April, 2019 @ 22:08
    The hard drive is corrupt. That's why. You need to download the initialisation firmware and do the update you've been told to do. To get the firmware you need to go to the firmware download page [https://www.playstation.com/en-gb/get-help/ps4-system-software/], and then scroll all the way down to the bottom of the page and click on where it says 'Perform a new installation of the system software'. Then follow the instruction that appear and download the firmware using the included link.
  • mont348

    24/04/2019

    mont348 24 April, 2019 @ 22:10

    Without much information I take a guess you will probably have to up date the system software via USB.

    https://www.playstation.com/en-gb/get-help/ps4-system-software/

  • Divine-Decree

    25/04/2019

    Divine-Decree 25 April, 2019 @ 16:13
    Hmmm. Does it need an update ?