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PS4 Internet connection getting abnormally slow

Created 12/05/2019
1 Replies

Hello, I've been having this problem for a few days now. Simply put, for some reason my PS4 has been having extremely low WiFi connection speeds (both download and upload, around 50-70 kbps) whilst every other device with the same connection gets about 30-40 mbps, which is typical. 

Help? 

 

Answers

  • Oran_Gina

    12/05/2019

    Oran_Gina Best answer 12 May, 2019 @ 07:19

    Try the Fix & Connect tool first https://connection.support.playstation.com/#/

    Also, restarting the router, changing  the router's WiFi channel or better still using an ethernet cable are all options.