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Playstation Menu UI/Store Lag

Created 22/07/2019
3 Replies
Please can there be consideration for an update for the PlayStation Menu/Store UI speeds? They're extremely laggy and this complaint has been repeated on r/PlayStation. This is with and without an application running in the background.

Answers

  • mont348

    22/07/2019

    mont348 22 July, 2019 @ 17:36

    No lag for me on my standard and Pro PS4's. 

    Either there's a problem with your Internet connection or your PS4's database needs rebuilding. 

    Start the PS4 in safe mode and run option 5 rebuild the database information on the safe mode menu can be found via the address pasted below. 

    https://www.playstation.com/en-gb/get-help/help-library/system---hardware/power---system-stability/safe-mode-on-playstation-4/

  • iambr0gs

    22/07/2019

    iambr0gs 22 July, 2019 @ 19:43

    The issue goes beyond the menu UI, for a lot of people, the Store is dreadful for navigation speed.

    Rebuilding the database should not be necessary. System memory should be optimised better across the board. 

  • mont348

    22/07/2019

    mont348 22 July, 2019 @ 20:15

    Rebuilding the PS4's database is very similar to cleaning or defraging a PC's database and OS, it's basically general housekeeping to keep everything running smoothly. Running the PS4's system storage with less 50GB to 100GB of free space will also likely introduce lag with UI and homescreen and performance issues.

    I regularly rebuild my database on a monthly basis and keep a minimum of 100GB free on the internal HDD and suffer no performance issues with either the Pro or standard PS4.