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No sound coming through TV

Created 13/05/2019
1 Replies

Hi,

So, I was playing a game (The Surge as it happens) and the game crashed to an error message screen. Since then I get no sound from the TV when playing the PS4. I have turned the PS4 off and on as well as the TV (in varying order), changed the input on the TV and back again, tried another HDMI cable in a different HDMI port and checked the sound device settings to ensure that the PS4 does not think there are headphones attached (it doesn't - the headphone volume options are greyed out). Interestingly, the sound works perfectly through headphones attached to the controller, just not through the HDMI to the TV. The TV sound works fine using other connected devices.

I'm starting to think the only option is a fresh install but I'm hoping there are some clever folks on this forum who can help me avoid that....?

 

Any ideas very welcome

 

C

 

*EDIT* Please ignore me. Turns out that turning an android TV off and on again doesn't actually....turn it off and on again. I performed a TV hard reset and everything started working again. I'll leave this here in case it helps another poor soul! Happy days

Answers

  • Oran_Gina

    14/05/2019

    Oran_Gina Best answer 14 May, 2019 @ 15:00

    Yay for the edit!

     

    As the opening post can't be marked as a "best answer" let's credit you and quote it here.

    ChippyD wrote;

    *EDIT* Please ignore me. Turns out that turning an android TV off and on again doesn't actually....turn it off and on again. I performed a TV hard reset and everything started working again. I'll leave this here in case it helps another poor soul! Happy days