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Is my PS4 dead?

Created 23/06/2019
3 Replies

Since yesterday I've had 2 rather large (and likely linked) issues.

90% of the time I turn my PS4 on I get no signal on my TV but the white light is showing on the PS4 and yes, I'm on the right input on my TV.

When I do get a picture, either by luck or via the Safe Mode, there is no sound being output (just my TV speakers).  Oddly, I do get sound from my Bluetooth Headset when I connect them and select all audio.

So far I've tried changed the HDMI cable, changed the HDMI input I plug into and made sure the HDMI output isn't damaged.

AmI screwed or am I missing something? 

Any help is welcome. 


  • mont348


    mont348 Best answer 24 June, 2019 @ 07:25
    It could also simply be a HDMI handshake issue between the PS4 and TV which is often resolved by switching off the TV at the mains power for a few minutes instead of standby. 
  • WhiteMonkey88


    WhiteMonkey88 24 June, 2019 @ 01:52

    Have you tried another TV? Another ADMI device using this TV and HDMI port? Can't rule out a connection issue based off what you have tried so far.

    "And made sure the HDMI output isn't damaged" - minor damage ca be hard to see, and can cause issues so I wouldn't rule that out.

    Have you recently updated the system software (last couple of days)? Did you use the console with no issues, on this TV/port with no issues? 

  • bullwinkle187


    bullwinkle187 24 June, 2019 @ 21:09

    Powering off the TV worked.