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Fix & Replace - Help and support for your PlayStation products

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Created 16/05/2019
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If you've been unfortunate enough to have a problem with one of your PlayStation products that can't be fixed by a little troubleshooting here on the help forums, then that's where the PlayStation Fix & Replace online tool can help.

To access the tool, arrange for service or repair if needed, and track your repair, visit  https://hardware.support.eu.playstation.com/

and choose from the available catagories as shown in the image below.

It's free, fast and available 24/7!

https://hardware.support.eu.playstation.com/