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Can’t find controller serial code

Created 17/05/2019
4 Replies
I’m looking at getting my controller repaired as right trigger doesn’t work, but during this process sony asked me for the serial code for the controller. Looked on the back and both the code and number are blacked out. I have a crystal controller. 


  • willinibeardini


    willinibeardini 17 May, 2019 @ 01:18
    And I threw away the box.. any way I can find it out?
  • mont348


    mont348 17 May, 2019 @ 04:41

    Where did you purchase the controller from? If the bar code is ineligible or unrecognised it could indicate it's a fake, there's plenty of fakes from China on the market sold on auction sites like Ebay and Gumtree.

  • willinibeardini


    willinibeardini 17 May, 2019 @ 23:42
    Bought it from amazon, from Sony 
  • mont348


    mont348 18 May, 2019 @ 03:46
    Purchased directly from Amazon or an Amazon marketplace trader? If a trader it could still possibly be a fake.