To comment, reply and like on the PlayStation Community forums you need to create a profile
Please log in or create an account on PSN to comment, reply and like on PlayStation Community

Account & Network

If you are looking for Community, click here

Why I can not buy Playstation plus with funds available

Created 16/07/2019
11 Replies

I bought the 20$ playstation card and activate it. Now I have 22$ in my PS wallet and I was trying to buy one month playstation + membership but I can't. It asks me to pay with credit card. Is it even possible to buy it with playstation wallet money or just with credit/debit card? Why is that so?

Thank you!!!


  • mont348


    mont348 Best answer 16 July, 2019 @ 20:10
    A debit or debit card must be registered with your PSN account if you wish to purchase PS+ due to the nature that the service has a rolling subscription similar to Netflix etc. Payment for PS+ will be taken from your PSN wallet first if it's in credit, the way around not having to register a debit or credit card is to purchase pre-paid PS+ in 3 months or 12 month subscription cards. 
  • OpTic_Andrija


    OpTic_Andrija 16 July, 2019 @ 20:17
    Yeah, but why can't I just buy PS+ 1 month membership using money I just transferred to my ps account?
  • OrdosAlpha


    OrdosAlpha 17 July, 2019 @ 02:48
    Mont told you the reason why in his opening sentence.
  • FaKE_Gazza


    FaKE_Gazza 01 September, 2019 @ 08:44
    Ordos alpha that still doesn’t explain why I can use my wallet that I already have money in to buy 3 month and 12 month but not 1 month it is obviously a bug 
  • mont348


    mont348 01 September, 2019 @ 08:56
    It's not a bug it just how it is you cannot buy a 1 month subscription without having a debit or credit card registered to your account, however if you do have a card registered and you do have money in your PSN wallet it will take that first before debiting your card. 
  • kevkoi


    kevkoi 26 October, 2019 @ 14:28
    Same issue here in plenty of wallet funds but won't let me buy 1month ps plus without adding a card or Paypal account.i don't want to add either as dont trust ps with card details!
  • OrdosAlpha


    OrdosAlpha 26 October, 2019 @ 16:01
    A funding source MUST be on file for 30 day subs. There is no way around this.
  • Aka_Loddo


    Aka_Loddo 02 November, 2019 @ 06:30

    wat is going on playstation? three months ago and going back like a year i could buy playstation plus with wallet credit now i can't 

  • FireKyleA1205


    FireKyleA1205 21 November, 2019 @ 19:05

    I don't get why we need credit/debit or paypal for a subscription even when there's more than enough for next month, Xbox doesn't give you this hassle, Xbox just uses money in the Microsoft account and lets you go, Sony want people to give them important info, what about the people that don't have ANY of those options? Sony really screwing over its customers

  • oG_LoganH


    oG_LoganH 21 November, 2019 @ 20:36
    I'm having the same issue and I know u have to put a card on ur ps but my mom and dad won't let me do it and now I can't play anything I want to or spend the money so thanks Sony 
  • OrdosAlpha


    OrdosAlpha 21 November, 2019 @ 21:56
    Then buy a 3 month or 12 month sub. No funding source required.