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Why cannot we change country on PSN account?

Created 08/06/2019
3 Replies

I moved from UK to Poland few weeks ago and I would like to change country on my PSN account. I am really disappointed that I cannot do it. We have 21st century and digital accounts are part of our identity. Looks like Sony does not understand it at all. They proposed me to open totally new account. This must be a joke. Such a big professional company like Sony proposes such a low quality solutions. Unbelievable! PS4 platform is NOT for the players even if their advertisement says something different. On the other hand I didn’t experience any problems with moving my xbox account from UK to Poland. Why Sony does not allow to do the same?


  • mont348


    mont348 Best answer 08 June, 2019 @ 16:27

    It's been this way since PSN launched in 2006 and I can't see it changing anytime soon not with how regionalised store content is. 

    It's not ideal but if you want to keep funding your UK account purchase pre-paid wallet funds and subscriptions from websites such as CDKeys and Electronic First who instantly email the 12 digit PSN code. 

  • Demonic_Odin


    Demonic_Odin 18 June, 2019 @ 16:38
    I need to change my region from USA to South Africa. I have no DlC linked to this acccount. I don't see it begin a problem. I have to change it. Is it possible for sony to change it? Since it's my choice and I agree to it. 
  • Oran_Gina


    Oran_Gina 18 June, 2019 @ 18:41

    It doesn't matter if you're ok with it, it simply doesn't work like that. 

    Feel free to ring customer support if you like, but they will tell you the same. 

    Who knows, maybe in the future they might let people do it, but right now it's just not an option.