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WC-40371-5 Error

Created 25/08/2019
1 Replies
I got a $30 Playstation wallet top up card on Friday from Jbhifi yesurday and today i have try putting in the code so many times  it come up with the WC-40371-5 Error everytime 

Answers

  • Oran_Gina

    25/08/2019

    Oran_Gina Best answer 25 August, 2019 @ 10:11

    https://www.playstation.com/en-gb/get-help/help-library/error-codes/wc-40371-5/

    WC-40371-5 PS4 Error Code

    • Help Library :
    • Error Codes

    The voucher code you entered is not valid.

    Most common reasons are:

    • Code has been entered incorrectly.
    • The code you are trying to redeem has expired or is not active yet.
    • Your PSN account region does not match the voucher's region.
    • Your account does not meet the condition that the voucher is limited to.

    Suggestions:

    1. Make sure that the code is entered correctly.
    2. Check if the code's date is valid, and also check if the voucher has any restrictions of usage.