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Unable to download purchased items(Games)

Created 01/03/2019
6 Replies

image.jpgimage.jpgToday, I bought a couple of games but after purchasing them I haven’t been able to download them, it keeps on saying “an error has occurred” Any solutions and can anyone   tell how can you get a refund for these items. These are showing in my library. But can’t download them.i have purchased email details.

 

 

 

 

Answers

  • Seesharpford

    01/03/2019

    Seesharpford 01 March, 2019 @ 20:24

    i have the exact same problem with destiny and anthem but i also can’t download any thing else as wellimage.jpgimage.jpg

  • Seesharpford

    01/03/2019

    Seesharpford 01 March, 2019 @ 20:27
  • SIETJIE

    01/03/2019

    SIETJIE 01 March, 2019 @ 20:32

    I also get this. I tried three different games, all have the same problem.

     

    The PSN status page shows everything is green tho 🙁?

  • baalbakos

    01/03/2019

    baalbakos 01 March, 2019 @ 20:33

    Same here i tried everything but nothing seems to allow me to download the game. It has been purchased but I can not download it.

     

  • baalbakos

    01/03/2019

    baalbakos 01 March, 2019 @ 20:39

    Did you figure it out bro ?

  • naveed33204855

    01/03/2019

    naveed33204855 01 March, 2019 @ 20:58

    I just found out that I cannot download anything from my library . Showing the same error again. Does Sony even know that it’s an issue . LMAO