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PUBG PS Plus Bundle but didn't get the PUBG.

Created 24/02/2019
6 Replies

I have bought the PUBG PS Plus 12 Month Membership (Bundle Pack) on 27 Jan 19@07:31 PM. PS Plus Membership worked well as purchased but didn't get the PUBG game. Till now (24 Feb 19) didn't recieved any message or notification for the game and need to buy to play it. 

Answers

  • Oran_Gina

    24/02/2019

    Oran_Gina 24 February, 2019 @ 15:53

    You should have been able to go to the store and download the game immediately. You're not able to? 

     

    If not then you'll need to ring customer support. 

     

    https://www.playstation.com/en-gb/legal/pubgpsplus12/

     

  • OrdosAlpha

    24/02/2019

    OrdosAlpha 24 February, 2019 @ 18:06

    The only part of the worl owith that offer around that time was Southeast Asia, and the offer ended on the 27th. But, if you made the purchase during or after the store update on the 27th, and the game isn't listed as free on the PS store, then you missed out. Your only option is to take it up with your local customer support team.

  • Oran_Gina

    24/02/2019

    Oran_Gina 24 February, 2019 @ 18:28

    True, EU offer ended before that date, I should have noticed that. I didn't even attempt to look up the account country (nor have I now, it might not show anyway but I'm not looking so,. mehh) 

    I'll see myself out. 

  • OrdosAlpha

    25/02/2019

    OrdosAlpha 25 February, 2019 @ 01:43

    Tried checking on PSN Profiles for the TC's country of residence, but their profile was set to hidden. The purchase date was the only clue to where in the world they were located. Another Southeast Asian user had a similar issue with the PubG offer about 2 weeks back. They bought it on the 28th, so definitely missed out. I had to go digging through Facebook to find the post advertising the offer to find out the end date.

  • Unknown

    27/02/2019

    Unknown 27 February, 2019 @ 09:20

    Now 1 month already. Anybody can help me for this issue?

  • OrdosAlpha

    27/02/2019

    OrdosAlpha 27 February, 2019 @ 15:28

    Rad my reply! That's the only help you'll be getting here on the forums.