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PS Plus auto-renewal Issue

Created 16/06/2019
2 Replies

Hi,

On Friday my PS Plus auto-renewed for another 12 month subscription, charging my account £49.99. But at this time a 12 month subscription is currently priced at £34.99 due to the 30% Days of Play discount.

Surely this is incorrect as had my auto-renew been disabled and I renewed manually I would have only paid £34.99 as there is no other way around it.

(posting here due to no progress with customer support as of yet)

Thanks.

Answers

  • OrdosAlpha

    16/06/2019

    OrdosAlpha 16 June, 2019 @ 18:21
    Auto-renewals are at the regular price, and always have been. No mistake was made. If you wanted to renew at the offer price, then you should have purchased the offer before your sub expired.
  • WhiteMonkey88

    16/06/2019

    WhiteMonkey88 16 June, 2019 @ 21:51

    Yeah as OrdosAlpha said, that's the renewal price. It's written in the T&C's that it will renew at full price.

    Of course, you can still purchase a subscription at the Days of Play price (if you have the money) and it will stack so you will be subscribed for the next 2 years.