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Playstation - unable to log in

Created 13/06/2019
24 Replies
I just got home from work and when trying to log in i get the code WS-37403-7 - i have 0 emails for a ban and my account is still active on the website.Anyone else getting this?

Answers

  • Oran_Gina

    13/06/2019

    Oran_Gina Best answer 13 June, 2019 @ 19:58

    PSN Network Status - https://status.playstation.com/

     Current status shows red across the board so all that can be done at the moment is wait.

    https://twitter.com/AskPS_UK/status/1139244849767624705

    Hello! We are aware of network issues that we're looking into. If you've got access problems, please keep an eye on https://status.playstation.com/  and attempt to log in later on.

    *Update*

    (c/o WM): The PSN Network Status page appears to be all green ticks now. If you are still experiencing issues, I would suggest signing out of the affected accounts, and sign back in. 

  • kmjakob

    13/06/2019

    kmjakob 13 June, 2019 @ 19:37

    i have same problem

     

    i can log into ps store on the pc no problem but ps4 i cant :-(

  • XSpl1ffyX

    13/06/2019

    XSpl1ffyX 13 June, 2019 @ 19:40
    Same issue and error code here in UK... got in from work ready to play this evening and can’t login to PSN on PS4 but can login on phone and laptop.. my friends are all online fine and playing? Any help please someone 
  • kmjakob

    13/06/2019

    kmjakob 13 June, 2019 @ 19:42
    for me to same problem here in norway
  • SuperSloppers

    13/06/2019

    SuperSloppers 13 June, 2019 @ 19:42
    My brother is on his ps4 in the other room so isnt down in the UK. I am unable to contact PSN as they are all gone home haha
  • kmjakob

    13/06/2019

    kmjakob 13 June, 2019 @ 19:45
    i cant contact them either they are closed
  • Tyvergent

    13/06/2019

    Tyvergent 13 June, 2019 @ 19:45
    Uk Same here and not much support gotta call but office closed nightmare 
  • MightiestCaz

    13/06/2019

    MightiestCaz 13 June, 2019 @ 19:48
    Same here...error code doesn't exist if you look on their page but when you search it up on Google it says that we have a banned account...funny thing is my subscription re-upped today earlier...so I can pay for a product that I can't use...awesome
  • SuperSloppers

    13/06/2019

    SuperSloppers 13 June, 2019 @ 19:52
    maybe a night without playstation it will have to be and a nice calm phonecall to them in the morning haha
  • antonnch

    13/06/2019

    antonnch 13 June, 2019 @ 19:53
    Same for me
  • Tyvergent

    13/06/2019

    Tyvergent 13 June, 2019 @ 19:54
    No reason to be banned il have to ring them tomorrow quick to take the money for games upgrades subscription then boom stuck 
  • TTV_X1SLAYER

    13/06/2019

    TTV_X1SLAYER 13 June, 2019 @ 20:00
    I have the same problem I am in the UK, just got in from work and can’t play. Also when I looked it up on google it said banned lol 
  • TTV_X1SLAYER

    13/06/2019

    TTV_X1SLAYER 13 June, 2019 @ 20:03
    Am sure they will fix it. Hopefully soon. Has this being gong on all day.
  • kmjakob

    13/06/2019

    kmjakob 13 June, 2019 @ 20:06

    https://www.thesixthaxis.com/2019/06/13/psn-down-2/ 

    this is what i found

  • coolboy91_jo

    13/06/2019

    coolboy91_jo 13 June, 2019 @ 20:10
    Will it correct itself? I have one very annoyed son! Help! 
  • HighGradeGrinder

    13/06/2019

    HighGradeGrinder 13 June, 2019 @ 20:14
    yea, its a pain. network should be back up soon i hope.
  • JET-ARTGAMER

    13/06/2019

    JET-ARTGAMER 13 June, 2019 @ 20:20

    Icv kann mich nicht einloggen nicht spielen gar nichts!!! Fixen bitte rufe auch morgen sofort an!

     

  • Iby-Ali

    13/06/2019

    Iby-Ali 13 June, 2019 @ 22:28
    Same here 
  • Bl4ckw1dow1988

    13/06/2019

    Bl4ckw1dow1988 13 June, 2019 @ 22:33

    I am getting the same code wont let me go on anything apart from offline games

     

  • Pavsaint

    13/06/2019

    Pavsaint 13 June, 2019 @ 22:45
    When they say they are investigating, what they actually mean is all the staff have gone home and this won’t be fixed until tomorrow morning. Of course they will never admit that or offer compensation