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Is it possible to take a solution to run my account in Playstation?

Created 13/06/2019
2 Replies
Hi, I changed the name of the account for the Playstation account and got a problem. I can not log in. Show me a wrong message. Now the account has been closed. Is it possible to help me please?

Answers

  • WhiteMonkey88

    14/06/2019

    WhiteMonkey88 14 June, 2019 @ 01:28

    What's the message/code you receive? 

    Try again now. There were some network issues earlier, which should be resolved now. 

  • Phteve-the-Rock

    14/06/2019

    Phteve-the-Rock 14 June, 2019 @ 12:18

    Well, when you change your Online ID you are being signed out from all devices. 

    Most likely you don't know the password.

    Just reset the password and you should be fine.

    1. To reset the password on the PS, when you are prompted to put the password press the Triangle button and it will ask you  to input the e-mail address you need to reset the password for. It will; send you an e-mail from which you can change the password.

    2. If you want to do it on the website, just go to "Sign In" and you should have an option " Trouble Signing in". Choose that and choose forgoten password. The rest of the process is the same. 

    Hope this helps!