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Is it possible to return something I purchased on the Playstation store and get a refund.

Created 25/06/2019
2 Replies

So there was a sale on the game "Jump Force" with an addon called characters pass. So I thought that the characters pass addon was the game as well as the extension but it turned out to be just the extension itself. I found out that it's an addon later after purchasing it and now I can't play the game. I purchased the extention without the game itself. Is it possible for me to return the "extension" and get my money back.

I'm really desperate and I don't know what to do.

Answers

  • mont348

    25/06/2019

    mont348 Best answer 25 June, 2019 @ 13:33

    Links don't currently work on this forum at the moment, if you copy the address pasted below it will give you all the information you need. 

    https://www.playstation.com/en-gb/get-help/help-library/store---transactions/payments---refunds/playstation-store-cancellation-policy/

  • Kratos_killer90

    26/06/2019

    Kratos_killer90 26 June, 2019 @ 22:33
    اريد استبدل لعبه اشتريتها