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I forgot my old ps4 account password

Created 19/08/2019
8 Replies
I forgot my old account password and it turns out i did a fake date of birth on it so i cant change the password what to do now?

Answers

  • mont348

    19/08/2019

    mont348 19 August, 2019 @ 17:27

    The only way to retrieve your account is to contact customer support for assistance, however date of birth is used as security question for account recovery without it your account is as good as gone. 

    https://www.playstation.com/en-gb/get-help/#!/contact-us/

  • grayhyh

    19/08/2019

    grayhyh 19 August, 2019 @ 19:30
    do i contact the number in there even tho im nowhere near that region? or go fcontact my own countrys ps4 support? 
  • WhiteMonkey88

    20/08/2019

    WhiteMonkey88 20 August, 2019 @ 01:06

    Contact Sony Middle East as you have an Israel account

    https://web.sony-asia.com/en-xm/contact-us/

  • OrdosAlpha

    20/08/2019

    OrdosAlpha 20 August, 2019 @ 01:39

    Middle East support won't entertain him. If he's got an Israeli account, then only Israeli support will deal with him. The number for Israeli support is: 09 9711700

    But, as Mont said, no DoB = no account.

  • WhiteMonkey88

    20/08/2019

    WhiteMonkey88 20 August, 2019 @ 03:58
    Didn't realise Israel have their own support. But no harm in trying. Worst that can happen is the account is banned for using flase details, but without access to the account anyway, it won't make a difference.
  • grayhyh

    20/08/2019

    grayhyh 20 August, 2019 @ 13:02

    I contacted isreal support by email,and they gave me a form to fill in for password reset... i filled everything i know of didn't had an answer to few things,hopefully they would be able to do with most of the details i gave them if not then well,ill give up on my old account rip 2k+ hours of gaming oof.

    This is what i get for making thousands of fake accounts back when i was a kid... 

    Thanks everyone for the help,i was panicking like a dumbass.

    hoping for it to be resolved,altho i feel like its going to be not good.

  • yousef_Hatem99

    25/08/2019

    yousef_Hatem99 25 August, 2019 @ 08:35

    My account id changed and I didn't change it

    So what should I do??

  • Lance_87

    25/08/2019

    Lance_87 25 August, 2019 @ 10:34
    @grayhyh: have you tried logging in the Sony Mobile website? If you at least know the password, you could login and SEE the fake Date of Birth, which you could save for future reference. That "trick" was discovered a couple of months ago and it should still work.