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How to get money back from PlayStation wallet ?

Created 17/06/2019
1 Replies

Hi, is some way how to send my money back from the wallet in playstation store?

I added fund to wallet yesterday. I wanted to buy ''PlayStation®Plus: 12 Month Membership'' in a discount. Due to many technical issues on your side, I added funds only from a part. Today is no discount. Moreover, I am really upset, cos I have spent a lot of time to trying to add fund to wallet. But your system does not support most of Czech banks via 3D secure code (you are not able to show verification screen of many banks in embedded window in PlaystationStore). And Now I don’t find a way how to get my money back :-(


  • WhiteMonkey88


    WhiteMonkey88 18 June, 2019 @ 00:38
    You can phone support and discuss it with them, but it will be up to them if they will do it or not. The ToS states that money cannot be withdrawn from the wallet, but you might get lucky.