To comment, reply and like on the PlayStation Community forums you need to create a profile
Please log in or create an account on PSN to comment, reply and like on PlayStation Community

Account & Network

If you are looking for Community, click here

How do I make PSPlus available to family members ?

Created 12/01/2018
59 Replies

I have set myself up as the family administrator on our PS4. My 2 children have accounts that I believe I have linked to the family account.  I have started the 14 day trial and the plus icon shows against my login avatar.  The PSPlus account does not show as being available on the childrens' logins.  How do I extend the PSPlus access to the children's sub-accounts.





  • S2N-Ava


    S2N-Ava Best answer 12 January, 2018 @ 21:31

    The  Account that has the Plus Subscription needs to be set as Primary.


    Settings > Account Management > Activate as Primary.



    This will share online features to other Accounts on the Console.  They can also play games that you have purchased on your Account.   Age Restrictions for online play will come into force when your children play games that are considered too old for them.




  • jtr63jtr63


    jtr63jtr63 14 January, 2018 @ 19:16

    Thanks for the response, however this has not worked.  Are there any other settings I should check ?


  • Unknown


    Unknown 19 January, 2018 @ 21:25

    I have the same issue. It looks like option for allowing family mambers to use PSN does not exist in my PS4. Can you please help here. 

  • Unknown


    Unknown 04 February, 2018 @ 04:50

    Hi there  did you ever get this working?  i.e to where you can share the PS Plus features across

    family members?

  • WhiteMonkey88


    WhiteMonkey88 04 February, 2018 @ 06:22

    Do your family members meet the age restrictions for the games they are trying to play? 


    The parental controls have no effect on online play

  • Unknown


    Unknown 03 April, 2018 @ 13:39

    This does work, once you've actually downloaded the games.

  • mont348


    mont348 03 April, 2018 @ 13:48

    It is the solution the account that purchased the PS subscription needs to be activated as primary.


    The other users on the system will have access to online play and the monthly PS games,they will not however have access to online save data cloud storage or get the yellow sign on their accounts avatar.

  • Unknown


    Unknown 29 April, 2018 @ 06:14

    It does not transfer over to a second subaccount if the any primary account is made active on any PS4 system. I have 2 PS4’s so I could play online games with my kids but it does not let them play on my second PS4 if or when I am logged in myself! I even purchased second disc version of a game since it was restricting the download of my online purchased games.  

  • mont348


    mont348 29 April, 2018 @ 08:41

    The system your children are using needs your account on there activating as primary. The system you are using doesn't need a primary activation for your account only to go online.

  • Unknown


    Unknown 06 May, 2018 @ 01:49

    I have 3 PS4's. I  help the plus account on one and would like to use that same account on the other two PS fours for my kids. They have their own login for the PS network. How do I allow them access to the plus account using their network login?

  • Unknown


    Unknown 19 July, 2018 @ 23:52

    Did this get answered? I currently have 2 PS4's and am thinking of purchasing another. My bedroom PS4 was my primary but when I got the living room one I made it the primary. Now I can only go online using PS using my login in the bedroom. The new Primary in the living room can go online using PS using any accounts on that PS4. Now what happens if I get another PS4 for the computer room. IF I use my login there and someone uses the primary with any other users, how can a 3rd person use the one in the bedroom then?

    I refuse to believe that Sony isn't imaginative enough to have expected that there would be more than 2 people in any household that would want to play together at the same time? 

  • S2N-Ava


    S2N-Ava 20 July, 2018 @ 06:52

    Only 2 Consoles can be covered in the way you have described, which is Oki


    You add a 3rd Console and you will require another Subscription to run that Online!!



    If you could use your existing Account with the Subscription to more than the set number of Consoles set out by Sony...  this will create a Game Sharing scenario!


    You have 2 Consoles at home.

    1 with the Subscription 

    1 without (both have access to online play from 1 Sub)

    The 3rd Console with the Sub Account could be at a mates place (Game Sharing).


    This is why Sony reduced the number of Consoles that could take advantage of having the Account with the Sub.


    Blame the Game Sharers!!





  • Unknown


    Unknown 21 July, 2018 @ 18:22

    So once my account (as family manager) is activated as primary on this console, I see the PS plus logo and can go into PS plus. How does my son use the PS plus features from his login?

  • mont348


    mont348 21 July, 2018 @ 18:32

    Only the account with membership will have the PS logo the rest won't have the logo but will have access to online multiplayer and access to any of the free PS games downloaded.However the accounts sharing the membership will not have access to online cloud save storage that's for the subscribing account only,if save data is required to be backed up it can be save to USB stick.

  • Unknown


    Unknown 05 August, 2018 @ 14:56

    They seem to want my kids to sign into PlayStation network is email address etc which they don't have. They are unable to access the free game downloads? Also there seems no way to put in their ages or edit there profile (other than change avatar) at all. We have had the PS4 from new for about 6 months with no problem. The PS4 plus is  a new subscription. I know very little about this - it was bought for my kids (8/11) who can't access it - very frustrating! I have activated my account as primary as suggested in the thread. Any help would be well appreciated, thank you.

  • mont348


    mont348 05 August, 2018 @ 15:01

    They need their own user profiles and create PSN accounts for each and they need to be signed in.

  • Unknown


    Unknown 08 August, 2018 @ 22:41

    I searched everywhere and I can't tell you how frustrating this was.  I had pretty much given up on trying to share the account some time last year and resorted to letting the kids use my account until yesterday.  You're going to have to setup email accounts for your kids.  I happened to have some Microsoft live emails accounts for them already, but it really doesn't matter what service you use:


    1.  Setup your playstation as the primary machine.

    2. Create Playstation Network accounts for the kids.  You do so by going to Power (next to settings) then click on New User. 

    3. Choose Create a User and Accept the terms and services, and then the Playstation Network  "Get more out of your PS4" screen pops up.  

    4.  The sign in screen pops up and choose the "New to Playstation Network? Create an Account" at the button and choose it.

    5.  Then click "Sign Up Now"

    6. Enter their information.

    7. The next screen is another "Get more out of your PS4" screen and hit next again.

    8. Enter the child's email, create a unique password for the PS account.  Choose whether or not you want marketing and hit next. 

    9. Pick out an Avatar.

    10. Come up with a Screen name/Gamer Tag and enter the first and last name.

    11.  Setup your settings for trophies, friends, contact, etc. and then click on next.

    12.  At this point you'll come up to the Account Confirmation Pending page.  Here you sign in (Family Manager).  

    13.  There should be a verification email in the your child's inbox (email address used for PSN account).  Make sure to verify since you only have 30 minutes before they give up your username to someone else. 

    14.  From here on forward you should be good to go one you complete the parental settings. 


    Once completed the account will be setup on the playstation and they'll have access to not only the games, but PSN network as well. 


    I hope this helped someone!


  • Unknown


    Unknown 18 August, 2018 @ 22:09

    Huge help. This worked perfectly. Such a simple thing, but I thought I was going to be forced to buy PS Plus for my son also. Saved me $60. Thanks.

  • Unknown


    Unknown 24 August, 2018 @ 22:20

    Thanks for spelling it out entirely! I could not figure it out following the "solution' post. Creating the free PSN accounts was key.

  • JonRozn


    JonRozn 14 September, 2018 @ 16:26

    "Once completed the account will be setup on the playstation and they'll have access to not only the games, but PSN network as well."

    Yes, we have this set up this way.

    Unfortunately the Family members cannot add free PSPlus addon content from the store. e.g. the Fortnite addon seems to be bound per user account it is added to, unlike a game download.

    I have it added on my account (Primary), but get a prompt to purchase PSPlus when trying to add this on my sons account.