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Cannot load spotify

Created 16/07/2019
2 Replies

Hey! So basically I cannot load spotify. I have tried uninstalling it and reinstalling it but everytime i get an error of some sort (it changes every time). I thought it might have something to do with the account linked to my PSN as iIdeleted that spotify account and have a new one now.

I hope I can get some help as it would be much appreciated!!

I have tried to unlink my spotify account myself but the page never changes off of "Please Wait" and I have waited over 15 minutes with it doing that so I am stuck.

 

Thanks

Answers

  • mont348

    16/07/2019

    mont348 16 July, 2019 @ 12:56

    If you have an external HDD connected for extended system storage and it's being used as your current data installation destination Spotify will not work. 

    Spotify needs to be installed to internal HDD not the external HDD for it to work. 

    Delete the current Spotify app data then so to System Settings>Storage then press the option button to change from extended system storage application install location to system storage, once you have the app installed and running correctly switch your application install location back again. 

  • Random_Tomato99 16 July, 2019 @ 13:14
    mont348 It currently is installed on my internal storage