Service Cancellation Request

Right of withdrawal

You have the right to withdraw from the service named below within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us* of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, statement made over the phone, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

Contact Us

Sony Interactive Entertainment Network Europe Limited

10 Great Marlborough Street



United Kingdom


To Sony Interactive Entertainment,

I hereby give notice that I cancel my contract for the supply of the following service:

Name of service:

Order date:

Online ID:

ID:



Date of birth:

Signature (if paper copy):




Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about  your decision to  withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.