How to appeal a suspension for an inappropriate online ID on PlayStation™Network

Find out if you are able to appeal a suspension for an inappropriate online ID.

Can I appeal my suspension?

You may be eligible to appeal your suspension and regain access to your account based on the following criteria:

  • Your account must be located in either the Americas or in Europe. 
  • Only appeals for inappropriate online ID suspensions will be reviewed at this time. If your account was suspended for behavioral misconduct, you are not eligible to appeal. 
  • Only one appeal per account will be reviewed. You must understand and accept the Terms and Conditions on the form. 
  • You must abide by the Community Code of Conduct outlined in the PlayStation Network Terms of Service.

Why can't I access my account?

If you can't access your account for reasons other than an inappropriate online ID suspension, visit the following articles:

Need help? 

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