PlayStation Network Change Online ID Games List

We recommend that you review the Games List below before taking action to change your online ID.

 

The PS4 games in this Games List have been tested for the online ID change feature. The list also describes some of the common issues that were identified from that testing. However, we do not guarantee that all issues were found. Games which have no known issues identified in the list may still experience issues if you change your online ID.

Games not on the list have not been tested and may experience issues if you change your online ID. For examples of issues you may experience see below.

All PS4 games originally published on or after April 1, 2018 have been developed to support the online ID change feature. However, they have not been specifically tested with the online ID change feature and we do not guarantee that they are fully compatible with the feature. As such, games published on or after April 1, 2018 are not included in the Games List, unless a game has been reported and an issue confirmed, in which case we will add the game to the Games List.

The Games List contains the following selected PS4 games:

  • Games with No Known Issues - Games which have been tested for the online ID change feature and no known issues were found. These games are also separately listed in ‘Games with No Known Issues’.

  • Games with Issues Identified* - Games which have been tested and were found to have one or more of the following known issues which we did not consider critical to the game play experience but which you should review to consider how important they are to you:

    • Previous online ID(s) may remain visible to you and other players, or the online ID is no longer visible in some areas in a game title (in-game rankings, leaderboards, etc). For some game titles, the online ID will automatically update if you sign out and then sign back in to the game or when various gameplay activity is performed after sign-in;
    • User accounts on PlayStation may be unlinked from game accounts.  Linking accounts again may restore the original linkage; and
    • Certain game settings may be initialized to their default state (audio setting, controller setting, etc).  For some game titles, settings may be recovered if you sign out and then sign back in to the game.
    • These games are identified on the Games List by (Issues Identified*). These games are also separately listed in ‘Games with Issue Identified*’.
  • Games with Critical Issues** - Games which have been tested and one or more of the following known issues which we considered fundamental to the game play experience:

    • User may lose in-game currency whether paid for or earned;
    • Loss of game progress, including scores and progress toward trophy unlocking; and
    • Loss of UGC or parts of the game may not function properly, both online and offline.
    • If you have a game in this category, we do not recommend changing your online ID if you wish to continue playing that game without losing its entitlements and achievements which you have already bought or released. It is possible to incur permanent game errors or data loss as a result of using the feature.
    • These games are identified on the Games List by (Critical Issues**). These games are also separately listed in ‘Games with Critical Issues**’.

PS3 and PS Vita games and apps do not support the change of online ID feature.

If you have games that are not in the list, the following issues may occur:

  • You may lose access to content (including paid-for content) that you've acquired for those games, including content like add-ons and virtual currency.

  • You may lose your progress within those games, including game saved data, leaderboard data, and progress toward trophies.

  • Parts of those games might not function properly, both online and offline.

  • Your previous online ID(s) may remain visible to you and other players in some places.

  • You may have permanent game issues as a result of the online ID change that cannot be fixed with a revert back to your old online ID.

After changing your online ID, please check all your games immediately for data loss or disruption to gameplay. If you experience any issues, you can change back to a previous online ID without charge by contacting Customer Support. Please be aware that changing back to a previous online ID may not fix all issues (for example, you may not recover all, or any, lost content, progress, and functionality.). We recommend that if you want to change back to a previous online ID, do so as soon as possible, because it may affect content, game progress, and functionality associated with your new online ID.
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      U

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      Y

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