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PlayStation VR

Tips & Tricks

Getting the most from PlayStation®VR - Set up

Making the right connections

Make sure that you’ve properly connected the cables to your PS VR, PlayStation®4 system, PlayStation®Camera, and TV. If the PS4™ system screen does not appear on both your TV and VR headset, check your connections. For details, refer to the Quick Start Guide supplied with your PS VR or the Step-by-step setup guide.

For CUH-ZVR2:

For CUH-ZVR1:

Note:

Connect PS VR using the supplied accessories. You cannot use a combination of different VR headset and processor unit models.

For example: A CUH-ZVR1 VR headset will not work if connected to a CUH-ZVR2 processor unit. 

Getting ready to play

Limit your use of PS VR to within the Play Area. You can interact with games more directly because the camera captures the position, direction, and movement of your VR headset.

Represents the width and depth of the Play Area. The height of the Play Area depends on the range captured by the camera.

For best results, position yourself 1.5 m – 2.0 m (4.9 – 6.6 ft) from the camera.

 

  • Place the camera in a vibration-free location.
  • Adjust the height, direction, and angle of the camera.
  • Play directly in front of the camera.
 

Make sure that bright light from windows, mirrors, or room lighting does not shine into the camera.

Avoid pointing the camera at light-emitting devices such as computer monitors. 

 

Clear an area larger than the Play Area of all obstacles before using PS VR.

  • It is recommended that you charge your wireless controller ahead of time, then disconnect the USB cable before play.

Playing while wearing glasses

You can continue to wear your glasses while wearing the VR headset. When adjusting the scope position, move the scope slowly so that the internal lenses and your glasses do not touch each other and become scratched. Depending on the size of your glasses and the shape of your head, the lenses may come into contact with your glasses.

Getting the most from PlayStation®VR - View content

PS VR delivers 360-degree omnidirectional 3D video and images in VR mode, and non-VR content on a virtual screen in cinematic mode. 

Re-centering the screen

When in cinematic mode, if the screen you see in your VR headset has drifted or isn’t centered, you can try the following to correct the issue.

  • Press and hold the OPTIONS button on your controller to reset the screen position.
  • If the issue persists, take off the VR headset and leave the power on. Place the VR headset in a location that is stable and free from vibration for approximately 10 seconds. 

Fine-tuning

At times the camera might not properly track the position, direction, or movement of your VR headset or controller. Go to  (Settings) > [Devices] > [PlayStation VR] on your PS4™ system, and then try these adjustments:

[Adjust PlayStation Camera]

Position your camera so that it properly recognizes your face.

[Adjust Tracking Lights]

Adjust the lights on your VR headset or controller so that the camera can properly track them.

Image quality

When you pause a VR-compatible game and the PS4™ system’s home screen appears, image quality of the video output to your TV will be temporarily reduced. This is expected. Image quality will return to normal when you quit the game.

Video input signals supported by PlayStation®VR

Enjoy virtual reality content designed exclusively for PS VR and other compatible VR content in 360-degree, omnidirectional video. You can identify these types of content by looking for (PlayStation®VR) on packaging or on the appropriate PlayStation™Store page.

 

PS VR also supports other types of content*1 such as:

2D content

You can view 2D content in the following resolutions:

480/60p, 576/50p, 720/50p, 720/60p, 1080/50i, 1080/50p, 1080/24p, 1080/60i, 1080/60p

2D content (2160p)

On a PlayStation®4 system (CUH-7000 series), you can view 2D content in 2160p*2. When you connect PS VR to a TV that supports 2160p, you’ll see content displayed as follows:

VR headset power status

VR headset

TV

On

Uses the resolution of the VR headset

1080p

Off

2160p


3D content*3

You can connect PS VR to either a 2D TV or a 3D TV. 3D content is displayed as follows:

TV type

PS4™ system setting

VR headset

TV

2D TV

[Display in 3D with VR Headset] *4 is enabled

3D

No content displayed *5

[Display in 3D with VR Headset] *4 is not enabled

2D

2D

3D TV

(No setting available)

3D

3D


*1
Even if your TV is HDR (high dynamic range) compatible, the [HDR] setting in  (Settings) > [Sound and Screen] > [Video Output Settings] on the PS4™ system is [Off] when CUH-ZVR1 is connected.

*2 When CUH-ZVR1 is connected to a PS4™ system, the video signal from the system uses the YUV420 color format only.

*3 Frame packing (50p, 720/60p, 1080/24p), top-and-bottom (50p, 720/60p, 1080/24p), and side-by-side (1080/60p, 1080/50p) formats are supported.

*4 When you're playing a Blu-ray 3D™ disc while PS VR is connected to a 2D TV, you can press the OPTIONS button, and then select  (Settings) > [Display in 3D with VR Headset].

*5 Also, audio will not be output from your TV. Connect headphones to your VR headset.

Always update PS VR device software and PS4™ system software to the latest version. This information is for use with the following software versions:

・PS4™ system software version 5.00 or later

・PS VR device software version 3.10 or later

 
 

Additional Guides

How to get setup with PlayStation VR.

An interactive Troubleshooting Guide to help get you back to enjoying PlayStation VR.

Some helpful tips and tricks on how to get the best possible PlayStation VR experience.

How to look after your PlayStation VR Headset and Processor Unit.

Information about the PlayStation VR Processor Unit Indicator Light.

How to setup your PlayStation Camera for use with PlayStation VR.