Change or recover your sign-in ID (email address) on PlayStation™Network (PSN).
Each account has a unique sign-in ID, which corresponds to a valid email address used to sign in to PSN. Email is the primary mode of communication between PlayStation and players, and will be used to:
It is recommended that you use an up-to-date and accessible email address.
You'll be signed out from all devices when you change your sign-in ID (email address). When you change your email address, you will receive an email to your old email address showing your new sign-in ID (email address).
Web browser: change sign-in ID
Go to Settings > Users and Accounts > Account.
Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.
You'll receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email. You'll also receive an email to your old email address detailing the change.
Contact our support specialists