Learn how to change your online ID on PlayStation Network, whether online ID changes will cost money, and what to do if you experience issues with an online ID change.
Before changing your online ID, there are some things to consider:
*Some games that have no known issues identified on the list may still experience issues if you change your online ID.
You can change your online ID as many times as you want. The first time is free. A charge applies for additional changes. PlayStation®Plus members receive a 50% discount for changes to their online IDs but membership is not required to make changes.
When selecting your new online ID you have the option to display your previous online ID in your Profile for 30 days. You must select this option during the change process.
Web browser: change online ID
If you are having technical issues after an online ID change, reverting back to a previous online ID should resolve most issues (but it may not fix all issues). See the guide below.
If your account was suspended for an offensive online ID before 11/04/19, See the suspensions guide below to change your online ID.
A temporary hold is placed on your new online ID after you select Confirm. Your new online ID is reserved for 24 hours. To claim your new online ID permanently, you'll need to complete the process within the 24-hour period.
Contact our support specialists