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PS4: Redeem a voucher code

How do I redeem a voucher code?

You can redeem your voucher code either in Account Management or at the checkout when you make a purchase.

  1. Go to [Settings] > [PlayStation Network] > [Account Information] > [Wallet] > [Add Funds] and press (X button).
  2. Select [Redeem Code].
  3. Carefully enter the code and select 'Continue'.
  4. The credit or content is now applied to your account.

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Before you contact us

To help us assist you please be prepared with your Online ID, Sign-in ID (the email address associated with your account) and the following information:

  • Details of the payment method in use on your account.
  • Serial number of the console used to create or log into your account.
  • Details of a recent transaction (including Order Number, content purchased, price and date of the transaction).

Need to contact us?

Call us on 1-300 365-911

We're here to help you. Opening Hours: Mon-Fri 8am - 8pm / Sat 10am - 6pm (Closed Sunday)

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.