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How to set up 2-Step Verification for PlayStation Network log in

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DON'T GET LOCKED OUT

Make a note of your back up codes!

These codes can help you regain access to your account if you don't have your phone, or if you've changed your mobile number.

You can find your back up codes on PS4 or through account management on a web browser. To use a back up code, attempt to sign in as normal and enter one of your back up codes instead of the verification text message code.

 
 

Help with 2-Step Verification issues

If you run into an issues when setting up or using 2SV, you can visit our support article for advice and troubleshooting to help solve the problem.

 

Need to contact us?

Call us on 1-300 365-911

We're here to help you. Opening Hours: Mon-Fri 8am - 8pm / Sat 10am - 6pm (Closed Sunday)

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.