Updated 24 July 2020

How to use good security practices on PlayStation™ Network

Learn how to follow good security practices on PlayStation Network.

Never share your account details with anyone else or let them sign in as you — you will be responsible for anything they do under your account. To avoid unintentionally sharing your account details when you sign in on someone else’s console, make sure to sign out correctly at the end of the session.


1. Create a strong password

Make it unique: Do not reuse an existing password when setting up an account for PlayStation Network. A unique password means that a security breach on another service should not compromise your account.

Make it strong: Use a sentence or phrase to create your password. Remember to include numbers, upper and lower-case letters, as well as symbols (e.g. ‘$’ or ‘%’).

Make it hard to predict: Your password should not involve any information about yourself — birthday, primary school etc.

2. Set up 'Require Password at Checkout'

Activate password protection for PlayStation Store purchases to prevent others from making purchases without your knowledge. 

3. Set 'Require passcode at log-in'

This prevents those who don’t know your passcode from signing in to your account on your console.

4. Never share your account details

Sharing your account details compromises the security of your account. It is also a breach of our Terms of Service, so never tell anyone else your password or sign-in information.

If someone else signs in to your account, they can change your password and/or sign-in ID and lock you out. 


5. Add 2-Step Verification (2SV) to your account

2-Step Verification (2SV) adds an extra layer of account security to your account on PlayStation™Network by requiring a verification code sent to your mobile phone each time you use your password to sign in.

Please note, you can only activate or deactivate 2-Step Verification using a PS4 or via account management on a web browser.

6. Don’t sign in on shared devices

Signing in to PSN from cyber cafes, libraries, or public PlayStation systems poses a security threat. Only sign in on systems controlled by you or people you trust, otherwise your information could be stolen without your knowledge.


7. Avoid scam websites

The internet is full of websites offering free virtual currency in exchange for some personal information. These sites are created and operated to gather your information and gain access to your account, payment information and personal information. Never share account information with these sites — if you have ever been on one of these sites, change your password.

How do I change my security settings?

Security settings allow you to change your password, mobile phone number and activate or deactivate 2-Step Verification. You can also edit or add a security question, which will allow you to sign in to your account if you forget your password.