PlayStation Help PlayStation Help & Support


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Remote deactivation

Sometimes you might need to deactivate your PlayStation system when you don’t have access to it. Remote deactivation is helpful for a number of situations, for example:

  • You’ve sent your PlayStation system to us for service.
  • You’ve sold an old PlayStation system.
  • Your PlayStation system has been stolen.

You can remotely deactivate once every 6 months only and we can’t make any exception, even if you contact us.

How to remotely deactivate all systems


Select [Media and Devices] on the [Account] tab.

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