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How to change an online ID on PS4 and web browser

From 11/04/19 you will be able to change your online ID. Before changing your online ID, there are some things to consider:

  • Games may experience issues after an online ID change. A list of PS4 games tested with the online ID change feature can be found here*.
  • Your new online ID must comply with our Terms of Service, including the Community Code of Conduct.
  • PS3, PS Vita and PS/TV games and apps do not support the online ID change feature.
  • If you experience technical issues, you can revert back to your original online ID for free by following the steps below. Reverting to your previous online ID should resolve most issues caused by the ID change.
  • Child accounts cannot change online ID.

    *Some games which have no known issues identified on the list may still experience issues if you change your online ID.

How do I change my PSN online ID on PS4?

  1. Go to [Settings] > [Account Management] > [Account Information] > [Profile] > [online ID].
  2. Enter your new online ID.
  3. Follow the on-screen prompts to complete the change.
  4. Once you have completed the change process, you will be signed out from all devices.

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